Effective Date: December 13, 2025
Welcome to MaxxDrains.com (“we”, “us”, “our”, “Maxx Drains”). These Terms and Conditions govern your access to and use of our website, products, and services, including purchases of drainage solutions, NDS trench drains, catch basins, grates, and other water management products. By accessing or using this website, you agree to be bound by these terms.
By accessing or ordering from MaxxDrains.com, you agree that you have read, understood, and accepted all terms, conditions, and policies described here. If you do not agree with any part of these terms, please do not use the website or make a purchase.
You agree to use our website for lawful purposes only. You may not misuse the website or interfere with its proper operation. You also agree that all information you provide (such as your name, email, shipping address, and payment information) is accurate, truthful, and up to date.
We strive to display accurate product information, including descriptions, images, and pricing for all drainage products like trench drains, grates, check valves, and catch basins. However, we do not warrant that product descriptions, pricing, or other content on the site are completely error-free, current, or uninterrupted. We reserve the right to correct errors, update information, and change or remove products without notice.
Your order represents an offer to purchase goods. All orders are subject to acceptance and availability. Confirmation of your order and receipt of payment does not guarantee that the order has been accepted; we may refuse any order at our discretion.
We accept payment by major credit cards, debit cards, and other payment methods listed at checkout. All payments must be authorized and verified. You agree to pay all charges incurred by you through your use of the website at the prices in effect when the charges were incurred.
Once your order is shipped, delivery terms will depend on the shipping method selected. Risk of loss and title for all products passes to you upon our delivery to the shipping carrier. We use reputable carriers and provide tracking information whenever possible. For full details, refer to our Shipping Policy.
Any return, exchange, or refund request must follow our Return Policy (linked separately). For defective or damaged products, please contact us immediately with photos and order details so we can resolve your concern quickly.
All content on MaxxDrains.com — including our logos, graphics, text, product names, and images — is protected by intellectual property laws and owned by Maxx Drains or its licensors. You may not copy, reproduce, modify, or distribute any content without written permission.
To the maximum extent allowed by law, Maxx Drains shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website, products, or services, including issues with product installation, water management performance, or installation results.
Products sold are provided “as is” and “as available” without warranties of any kind. While we work with trusted manufacturers and suppliers to provide quality drainage solutions, we do not warrant that the products will meet your specific needs, suit your installation conditions, or perform in specific environments.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of South Carolina, USA, without regard to conflict of laws. You agree to submit to the jurisdiction of the courts located in South Carolina for any disputes arising out of these terms.
We may revise these Terms and Conditions at any time. The revised terms will be effective on the “Effective Date” listed at the top of this page. It is your responsibility to review the terms periodically.
If you have questions or need assistance with these Terms, your order, or any Maxx Drains service, please contact us at:
📍 Maxx Drains
1439-51 Dave Lyle Blvd.
Rock Hill, SC 29730
📞 (803) 329-6299
📧 info@maxxdrains.com
